Why Is My Hotmail Not Working?

When you get a “Hotmail not working” error in your system, it means that your Hotmail is having some problems. Hotmail is a Microsoft product and it provides amazing Mailing experience to its users, globally the service has many active users. Since it is an internet-based service, so sometimes it fails to perform as expected. While using Hotmail, users may face error while accessing their account, it can be any login issue or Hotmail, not loading and opening issue.

Due to such error users cannot access their Mail, cannot send or receive email and this becomes very distressing. However, you must be thinking about how much error occurs in the Hotmail service, right? Well, there could be any reasons, you cannot rely on one. If you want to know about the possible reasons behind the error, then you have landed on the right blog.



Here you will find possible reasons as well as the solution to fix it. So let us move ahead and know about each and every information about Hotmail sign-in page not loading.

Possible Causes Behind Hotmail Not Working Error

Below we have given possible reasons behind this error, so read them and analyze which is the main culprit in your system.

  • Cache and cookies
  • Due to interrupted internet connection
  • Maybe you entering incorrect details
  • Check if you are still using outdated Hotmail version
  • Sometimes due to a virus attack in the system, Hotmail stops working
  • Check the configuration and make sure it should not be incorrect
  • Check for the errors

Above are the possible reasons due to which you may be facing Hotmail not opening errors, after knowing the causes now you can proceed to see the ways to fix Hotmail account not working problem.

Ways To Fix Hotmail Not Working On iPhone Device

Here in this section, we are discussing possible ways to fix the Hotmail not working issue, so that you can fix the error and can again access the email.

Solution 1: Clear Cache and Cookies

When you browse over the internet, your browser saves caches and cookies. This can overload the browser and create issues, occupy so much of memory space, and more. Moreover, corrupted caches and cookies stop the browser from working and when your browser isn’t working then you cannot access Hotmail as well.

Hence, to stop this, clear your browser cookies and caches. Go to settings of your browser and clear all the cookies and caches.

Solution 2: Check Internet Connection

The error can also occur due to internet problems. Sometimes because of the poor connectivity can cause your Hotmail account to fail to work properly. You can close the data and start it again. Check the connection once again and try to reconnect your device and you can also try by turning on the airplane mode and close it.

Solution 3: Incorrect details

It is also possible that you might be entering an incorrect sender’s address which is making your email from sending. So ensure that you are entering correct details.

Solution 4: Outdated Version

If you are using the Hotmail app on your iPhone then make sure it is updated. Because outdated versions do not support and can create issues. Therefore it becomes important for the users to update their Hotmail app for better and improved Hotmail services.

Solution 5: Improper configuration

When the user updates their Hotmail settings with improper configuration Hotmail not working issues appear. To make sure you check the configuration and if it is wrong then correct it. Follow the below instructions to correct the configuration settings.

For Incoming Mail server-

  • IMAP name –mail.outlook.com
  • SSL type - yes.
  • Port no- 993

For Outgoing Mail server -

  • SMTP name -mail.outlook.com
  • SSL Type- Yes
  • Port no – 465

Save the settings and again try to send an email using the Hotmail account. If still the error appears then reboot your device.however, if after trying all the possible ways to fix it, if still, you don’t get the solution then it’s time to contact Microsoft support for the instant help to resolve the Hotmail not working error.





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