What Can Be The Reasons Behind Gmail Not Receiving Emails?

Why is my Gmail application not able to receive emails from others? These are some of the most frequently asked questions over the web by the Gmail service users. It is a very common problem nowadays and similar is the solution for it which is quite easy. If you are also in the same problem then for sure, this is the right article from where you can get the solution of your problem with ease. So read this article from top to bottom as we have mentioned not only the solution to the problem but also listed some of the various reasons why such a problem occurs. So without any further ado, let’s get started.



Gmail is an amazing web-based email service having millions of users worldwide. There is hardly anything that you cannot do using the Gmail email service that you can do with the other email services. In fact, you will be able to use infinite sublime features of it. It is created by humans then surely it can also malfunction many times. So in order to fix those issues, possible troubleshooting steps are listed below. 

Possible Reasons Behind Gmail Not Receiving Emails Problem & Solutions To It

Reason 1 – Exhaustion Of Storage Limit – One of the major reasons behind the email not receivable can be the exhaustion of the storage limit offered by the email service provider. Gmail basically provides 15 GB of storage per user per email account. If the storage gets fully exhausted, then you will not be able to receive further emails.

Ways to Fix It – For fixing this issue, delete the unnecessary spam and junk emails from your inbox for clearing up space. Also, delete the old emails having large unnecessary attachments. They have no use after a certain point of time. They must be deleted completely. Clear the trash bin as well.

Reason 2 – Wrong Login Credentials – The user might be using the wrong and un-updated login credentials for accessing the email account.

Ways To Fix It – For Fixing this issue, keep regularly updating your email account’s login credentials such as user id and password related to your account. It also adds and enhances the security of your account and your data won’t get theft easily.

Reason 3 – Wrong Configuration Settings – Sometimes, wrong or incorrect input of the email account server settings can also lead to the problem of not receiving the emails.
Ways To Fix It – For fixing this issue, check the configuration settings for both the incoming and outgoing mail servers. If they are incorrect, correct them. There you need to provide the username, Server Port Settings / Inputs for both incoming and outgoing mail server, Authentication type settings, and inputs such as SSL or TSL, etc.

Reason 4 – Firewall – There might be a situation where the anti-virus and malware protector installed in the system, is creating a sort of firewall which is not allowing the free working of the Gmail services.

Ways To Fix It – For fixing this issue, uninstall or remove the anti-virus from the system and then again login to the account. Surely it will start working again and the problem will be completely gone.

These are some of the various reasons leading to the email login problem and also there are ways to fix it. If any of the above-suggested measures won’t work, then do contact with the customer support team of Gmail. They will guide you in solving the problem of Gmail Not Receiving Emails.

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